London flooring retailer

UK delivery enquiries

Wood Floors Online

Returns Information

Returns and cancellations depend on the product, order status and applicable terms. Contact Wood Floors Online before sending any goods back.

Start with the order details

Provide your product and order information when contacting the team. Do not arrange a return based on a general page alone.

Condition and packaging

The condition of goods and original packaging can affect how a return is handled. Confirm the process for the individual order.

Your statutory rights

Nothing on this summary limits applicable consumer rights. The final terms should be reviewed and confirmed before live trading.